4 mistakes relating to customer experience: ok, if you have been following along with this article series, you now know (a) why you need a membership site, (b) several different ways to set them up, and (c) some real-world case studies on how other people are using their membership site. Hopefully, you have taken my suggestions and have created (or are creating) a membership site for your ‘herd’ of followers. If you have, I’d love to hear about your experiences. In this fourth article in our membership series, we’ll dig deeper and begin discussing common critical mistakes to avoid.
The Joomla! Community in Brazil, Joomla! users and people interested in Open Source Software got together in September in Brazil's Capital Brasília to celebrate the Joomla! 10th anniversary and learn more about the CMS. Attendees came from 12 different Brazilian states and we had international guests from Argentina, Guatemala, Greece, India, Netherlands and Spain. More than 500 people were involved in 18 lectures and 7 workshops that happened from 9:00 p.m. to 10:00 p.m. - besides meetings with Brazilian government departments and a national meeting of Joomla User Groups (JUGs).
On the 23rd of September 2005, the Certificate of Incorporation of Open Source Matters, Inc. was filed with the State of NY, in the USA. This created the legal entity that could protect the Joomla assets, and manage the Joomla Project’s trademarks, licences and finances.
I believe that one of the most asked questions for us designers (including myself) is: what can I do to win new customers? Developing your Personal Brand is a way to open yourself to possibilities of generating new contacts and business opportunities.
A fitting milestone for the Joomla project as it turns 10 is the process of implementing its new structure for governance. All of the effort that has gone into proposing and defining that process aims to take Joomla into the next decade and beyond by enabling great coding to continue, teams to be run more efficiently and have more impact, and the fundamental project value of community volunteerism to be upheld.
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